Workplace automation is becoming more and more prevalent in almost every professional industry, and dental facilities are certainly not exempt from this statistic. Introducing automation to your firm can help streamline operations and simplify tasks that may typically be time-consuming and counterproductive. The world of dentistry and orthodontics is constantly evolving, so it is imperative to be receptive to new technologies within the industry.
Convert to an Electronic Intake Process
Almost every dental facility in the nation has successfully converted to electronic medical records, but many still require physical forms in order to complete the intake process. Most of these forms can be successfully completed at home from a patient’s personal computer or smartphone. Once completed, they can be sent electronically to other devices to retrieve any necessary signatures. Since e-forms reduce the number of times that patients spend at the front desk, wait times for other patients should reduce significantly.
Integrate Patient Portals Into Your Practice
A patient portal offers your clients a sense of independence when it comes to managing their dental care. With these online portals, patients can instantly access data such as their medical records, diagnostic information, health updates, and payment information in a secure manner. Some platforms even offer ways for patients to correspond with the practice which naturally reduces the time receptionists spend assisting patients on the phone.
Utilize Automated Campaign Management Tools
Marketing is an essential aspect when it comes to acquiring new patients and keeping current ones up-to-date. Innovative software brands now offer businesses the ability to schedule social media posts and promotional emails for consistent customer relationship management (CRM). Some applications even offer libraries full of premade content related to the dental field, eliminating the need for you to spend time developing original content beforehand.
Many professionals are hesitant to adopt automated technology in fear that it will take over the duties of established employees, but this simply is not the case. Automating certain tasks within your practice will simplify the responsibilities of your staff, allowing them to focus on more pressing tasks that require a higher level of attention. With your staff free to focus on different obligations that require more tact than what automated systems offer, your facility should see heightened levels of productivity and efficiency as a result.
SurfCT.com is a world famous dental information technology company, founded by Mr. Paul Vigario. SurfCT.com specializes in areas such as dental technologies, digital workflow, marketing, dental cloud solutions, and HIPAA compliance. SurfCT.com’s technology solutions are revolutionizing general, cosmetic, and pediatric dentistry, along with oral surgery, endodontics, orthodontics, and other specialized dental practices. At SurfCT.com Everything Is Connected™