No matter what industry you’re working in, and no matter if you’re selling products, services, or something in between, quality control is one of the big factors to account for. Thanks to new and emerging tech across the wider world of business, it’s easier than ever to keep track of quality. However, this also means that the tech itself is under scrutiny to assure it is of the same quality as what you’re selling. For dentistry, this means that the quality of oral care provided is now as important as the quality of the tech that helps to deliver it. But what technologies are the most vital when it comes to quality control in dentistry?
AI for Patient Interactions
Nowadays, it seems you can’t hop on a business website without a chatbot asking if you’d like assistance. A chatbot is equivalent to “a virtual receptionist,” according to Marty Jablow, DMD. In lieu of a human receptionist, chatbots can assist patients in real-time, using a blend of artificial intelligence and database connections to offer information about the practice, its dentists, and its offerings. This offers more flexibility for patients and frees up time for receptionists and dentists alike to handle more intricate queries.
VoIP for Query Reference
Building up a patient file is easier in a society with big data and digital databases. Much like chatbots, VoIP can be hugely beneficial for streamlining patient interactions, smoothing the process of scheduling and exchanging information. VoIP works by managing calls into and out of the office, creating a network between all of the practice’s dentists, employees, and patients in an effort to make communication a breeze. This can speed up the phone conversation process and simplifies information-sharing. In addition, VoIP can record calls to monitor quality assurance and save for future reference.
Intraoral Cameras for Accurate Imaging
Intraoral dentistry has been a popular topic across these two blogs, and for good reason. These miniature video cameras are capable of taking images of the outsides of gums and teeth, and they can be held in place and moved around to record different parts of the mouth at various angles. The small size and flexibility of movement lend themselves to more accurate imaging, giving dentists the information they need to request specifications for surgery, prostheses, or other oral care regimens.
SurfCT.com is a world famous dental information technology company, founded by Mr. Paul Vigario. SurfCT.com specializes in areas such as dental technologies, digital workflow, marketing, dental cloud solutions, and HIPAA compliance. SurfCT.com’s technology solutions are revolutionizing general, cosmetic, and pediatric dentistry, along with oral surgery, endodontics, orthodontics, and other specialized dental practices. At SurfCT.com Everything Is Connected™